Guest Pass user guide

For gym visitors

Find a gym

Use Browse to see nearby gyms in a list or on the map. Search by gym name or location, then filter for gyms currently selling a Guest Pass, verified listings, or the amenities you need. Open a gym profile for its hours, address, photos, amenities, and day-pass price.

Get directions

Tap the map or Get directions on a gym profile. Guest Pass hands the address to a maps app on your phone so you can choose your route there.

Buy a day pass

Tap Buy pass, sign in if prompted, review the Guest Pass liability waiver for that gym, and complete the secure Stripe checkout. Each pass allows one entry and is valid for 30 days from purchase. Your pass and itemized purchase receipt appear in Passes, and receipt emails are sent to the email address on your account.

Use your pass

Open Passes, choose the pass, and show its QR code at the front desk. Gym staff scan the QR and tap Confirm entry. A pass can be redeemed only once; redeemed, expired, and refunded passes remain labeled in your wallet for reference.

Manage your account

Profile lets you edit your name, username, photo, bio, and appearance. Use Forgot password on the email sign-in screen to request a secure reset link. You can sign out or permanently delete your account from Profile at any time.

For gym owners

Claim a listed gym

Find the gym's profile and tap Claim this gym. Guest Pass first shows the public business email that will receive the verification code. Confirm before sending, then enter the code from that inbox. If the address is unavailable, use the claim screen's support option for manual verification.

Complete the gym profile

Confirm the gym's contact details, open and staffed hours, photos, amenities, description, and day-pass price. You can return to your gym from Profile to keep the listing current.

Connect payouts

Complete Stripe's secure onboarding from the gym setup flow before enabling pass sales. Stripe verifies the payout account and controls payout timing. A brand-new connected account's first payout can take longer than later rolling payouts.

Admit a guest

Scan the QR on the visitor's pass with a normal phone camera. Check the gym name and live confirmation clock, then tap Confirm entry while the visitor is present. Guest Pass shows a clear message if the pass was already used, expired, refunded, or is otherwise invalid.

Need help?

Visit Guest Pass Support or email contact@yourguestpass.com. Include the email on your account and the relevant gym or pass number. Never send a password or full payment card number.